Order Terms & Conditions

Retail Orders

Please note: All Hedge Farm products are made to order.
Because we do not maintain finished inventory, every order is considered a custom order. Production typically takes 14–21 days, though timelines may be longer during peak seasons.

As each piece is handcrafted specifically for you, cancellations, returns, and refunds are not accepted. The only exception is in the case of items damaged during shipping.

Orders are shipped via UPS, and expedited production and shipping may be available for an additional fee.
Please email us for the possibility of a rush order for an additional fee. Email us for details.

Wholesale Orders

Order & Payment Policy
All Hedge Farm products are made to order and are therefore considered custom orders.

Payment: Credit cards are charged prior to the start of production, typically 2–3 weeks before your estimated ship date. Please note that during peak seasons, this lead time may be longer.

Shipping: Requested ship dates submitted with wholesale orders are not guaranteed until reviewed and confirmed by Hedge Farm staff.

Cancellations & Returns: Once production has begun, orders cannot be canceled. Because each item is handcrafted specifically for you, returns and refunds are not available, except in cases where items are damaged during shipping.

Orders are shipped via UPS. Expedited production and shipping may be possible for an additional fee. Email us for details.