Wholesale Order Process & Terms

Once you receive notice that your wholesale account is open, browse the website and select your merchandise. Submit your order, and we will contact you to confirm shipping times and payment information.

You can always call us to place an order or you can order online by following the instructions below.

1). Visit https://hedgefarmcandles.com and login to your account
2). Add candles or cachepots into your cart (wholesale pricing should show up)

3). When the last item is added, STAY ON THAT PAGE. Do not click the cart icon or it will knock you back to retail price. You will not input payment until after we have looked over the order and asked any questions and added in the shipping charge.

4). Scroll down, acknowledge final sale and shipping address.

5). Then, submit wholesale order request

6). Once this is submitted, please email us to let us know we will add in the shipping/freight charge and resend the invoice for payment. 

ORDER MINIMUMS:
Our typical orders are 12 standard candles or 8 mini candles. This may change throughout a specific season or high volume ordering time.

ALL ITEMS ARE MADE-TO-ORDER

Production & Order Policy

At Hedge Farm, we do not maintain finished inventory — all products are made to order. With thousands of possible combinations of pattern, color, and fragrance, each order is considered custom.

Once your order is placed, your credit card will be charged, and production will begin. Standard production time is typically 14–21 days, but may extend to 21–30 days during high-volume seasons or for larger orders.

Please note:

  • Cancellations are not accepted once production has started.

  • Because each product is custom-made specifically for you, returns and refunds are not available, except in cases of shipping damage (see our Damaged Items Policy for details).

SHIPPING DATES:
We will make every effort to honor your ship date requests, but ship date requests are NOT guaranteed unless we confirm them.

EXPEDITED PRODUCTION:
Please contact us to see if this is possible. Extra fees may apply.

SHIPPING:
We ship wholesale orders via UPS, with costs on full case orders generally running around 15% of the merchandise total.